DRAIXCOR DIRECT
Contact our own service team
For products sold by DRAIXCOR, payment issues, platform complaints and escalations.
Message DRAIXCORGarantie 2 ansProtection européenne fiable à chaque achat
Livraison UE gratuiteExpédié depuis l’Europe sous 2 à 5 jours ouvrés
Retours facilesRetour des articles éligibles sous 14 jours
Assistance multilingueUne aide locale par de vraies personnes
DRAIXCOR CUSTOMER CARE
How can we help?
One support centre for DRAIXCOR Direct purchases and verified marketplace sellers.
Orders & payments
See payment, fulfilment and invoice status.
02Delivery tracking
Track a parcel and view carrier events.
03Returns & refunds
Open a return, request repair or replacement.
04Contact us or a seller
Send a secure message and keep the case on platform.
MARKETPLACE SELLER
Contact the responsible merchant
Use the product or order page so the message is routed to the correct seller. DRAIXCOR retains the case history and can step in.
Choose from an order